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Help Center
Existing booking
About SkiBro
Booking Online
SkiBro Account
Checkout & Payment
Providers
Lesson details
Reviews
Existing booking
Meeting Points
Amending Bookings
Confirmation
Declines
Technical Issues
Provider Account (For ski schools & instructors)
Customer Accounts
Payments and Cancellations
Refunds
Skiing Activity FAQs
After your Activity and Reviews
Existing booking
Meeting Points
Can I start the lesson late?
Where's my meeting point?
Can my instructor meet me at my hotel?
I can't find my instructor.
Amending Bookings
I've booked but entered the wrong details!
Can we go in the same group?
Can I change the time of my lesson?
I've booked the wrong lesson!
Can my kids be in the same group?
Can I add an additional participant to my lesson?
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Confirmation
Is my lesson confirmed?
When will my booking be accepted?
What is a booking request?
I haven't received my confirmation email
Money taken but lessons not confirmed.
I received an Amendment offer?
How can I accept my Amendment offer?
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Declines
Why was my lesson request declined?
What happens to my payment now my booking has been declined?
How can I decline my amendment offer?