Help Center

Back to home

Help Center

Existing booking

Amending Bookings

Existing booking

Meeting Points

Where's my meeting point?

I can't find my instructor.

Can I start the lesson late?

Can my instructor meet me at my hotel?

Can you tell me the name of my instructor?

See more

Amending Bookings

I've booked the wrong lesson!

I've booked but entered the wrong details!

Can I add an additional participant to my lesson?

Can I change the time of my lesson?

Booking separately but want to be in the same group?

Can my kids be in the same group?

See more

Confirmation

Is my lesson confirmed?

What is a booking request?

When will my booking be accepted?

I haven't received my confirmation email

Money taken but lessons not confirmed.

I received an Amendment offer?

How can I accept my Amendment offer?

It's been more than 48 hours.

See more

Declines

Why was my lesson request declined?

How can I decline my amendment offer?

What happens to my payment now my booking has been declined?